Our Company Privacy Policy
Our Company is part of the Our Company Group which includes Our Company International and
Our Company Direct. This privacy policy will explain how our organization uses the personal data
we collect from you when you use our website.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
What data do we collect?
Our Company collects the following data:
- Personal identification information (Name, email address, phone number, etc.)
How do we collect your data?
You directly provide Our Company with most of the data we collect. We collect data and process
data when you:
- Voluntarily complete a customer survey or provide feedback on any of our message boards
or via email.
- Use or view our website via your browser’s cookies.
Our Company may also receive your data indirectly from the following sources:
- None
How will we use your data?
Our Company collects your data so that we can:
- Process your request and reply to your questions
When Our Company processes your request, it may send your data to and also use the resulting
information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Our Company securely stores your data in a super-secure database and e-mail account.
Our Company will keep your personal data for 180 days. Once this time period has expired, we will
delete your data.
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights.
Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data.
We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any
information you believe is inaccurate. You also have the right to request Our Company to complete
the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data,
under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the
processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of
your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data
that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of
these rights, please contact us at our email:
Call us at: 66 172 0109
Or write to us: info@ecoclima.lu
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and
visitor behaviour information. When you visit our websites, we may collect information from you
automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
Our Company uses cookies in a range of ways to improve your experience on our website,
including:
- Understanding how you use our website
- Storing your language preference
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – Our Company uses these cookies so that we recognize you on our website
and remember your previously selected preferences. These could include what language you
prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – Our Company uses these cookies to collect information about your visit to our
website, the content you viewed, the links you followed and information about your
browser, device, and your IP address. Our Company sometimes shares some limited aspects
of this data with third parties for advertising purposes. We may also share online data
collected through cookies with our advertising partners. This means that when you visit
another website, you may be shown advertising based on your browsing patterns on our
website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove
cookies from your browser. However, in a few cases, some of our website features may not function
as a result.
Privacy policies of other websites
The Our Company website contains links to other websites. Our privacy policy applies only to our
website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this web
page. This privacy policy was last updated on 9 January 2019.
How to contact us
If you have any questions about Our Company’s privacy policy, the data we hold on you, or you
would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@ecoclima.lu
Call us: 661720109
Or write to us at: 1 Rue du Chateau, L-5374, Munsbach.